About Us

Matthew Critchlow

Founder and Managing Director, London, UK

• Matthew is Managing Director of Kirros Consulting and Visiting Lecturer at the University of Westminster.

• He specialises in leadership development, employee wellbeing programmes and techniques for measuring and enhancing human resilience.

• Matthew conceived and designed a ground-breaking psychometric profile, the Resilience Quotient Inventory (RQi) in collaboration with Dr Julian Edwards of the Open University and Professor David Peters, Justin Haroun and Kate Fismer of the Westminster Centre for Resilience.

Experience

• Over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance.

• Previously worked in the pharmaceutical industry in sales management, marketing, market research and management consultancy, working with Prozac and Zyprexa brands.

• Written and delivered training programmes on topics including leadership, resilience and coaching skills to organisations including Nationwide Building Society, The British Medical Journal (BMJ) and the Crown Prosecution Service (CPS).

• Several of Matthew’s programmes have been endorsed by International Coach Federation (ICF), Skills Active and Ascentis.

• Has worked in a consultancy role with several NHS departments and trusts, helping healthcare professionals develop strategies for promoting self-care and he has designed and delivered training courses for GPs and patients.

Qualifications and accreditations

• BSc (Hons) in Zoology; PhD in Developmental Biology (University of Wales); three year Post-Doctoral Fellowship (University of London); diploma in psychotherapy, Neuro-Linguistic Programming (NLP) Master Practitioner; trained in performance coaching over 3 ½ years as a people manager at Eli Lilly & Co.

• Accredited practitioner of the Emotional Quotient Inventory (EQ-i), the EQ-i 360, Facet5 (personality profile) and is a Master Trainer for the Resilience Quotient Inventory (RQi™).

• Member of the Institute of Directors (IoD) since 2013; the Chartered Institute of Personnel and Development (CIPD) and the Association of Occupational Health and Wellbeing Professionals (iOH).

Outside of work

Matthew is a devoted husband and father of two grown-up children, one of whom has built several electric guitars and the other designs and creates amazing jewellery alongside her day job (so proud father too).

Matthew Critchlow

Founder and Managing Director, London, UK

• Matthew is Managing Director of Kirros Consulting and Visiting Lecturer at the University of Westminster.

• He specialises in leadership development, employee wellbeing programmes and techniques for measuring and enhancing human resilience.

• Matthew conceived and designed a ground-breaking psychometric profile, the Resilience Quotient Inventory (RQi) in collaboration with Dr Julian Edwards of the Open University and Professor David Peters, Justin Haroun and Kate Fismer of the Westminster Centre for Resilience.

Experience

• Over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance.

• Previously worked in the pharmaceutical industry in sales management, marketing, market research and management consultancy, working with Prozac and Zyprexa brands.

• Written and delivered training programmes on topics including leadership, resilience and coaching skills to organisations including Nationwide Building Society, The British Medical Journal (BMJ) and the Crown Prosecution Service (CPS).

• Several of Matthew’s programmes have been endorsed by International Coach Federation (ICF), Skills Active and Ascentis.

• Has worked in a consultancy role with several NHS departments and trusts, helping healthcare professionals develop strategies for promoting self-care and he has designed and delivered training courses for GPs and patients.

Qualifications and accreditations

• BSc (Hons) in Zoology; PhD in Developmental Biology (University of Wales); three year Post-Doctoral Fellowship (University of London); diploma in psychotherapy, Neuro-Linguistic Programming (NLP) Master Practitioner; trained in performance coaching over 3 ½ years as a people manager at Eli Lilly & Co.

• Accredited practitioner of the Emotional Quotient Inventory (EQ-i), the EQ-i 360, Facet5 (personality profile) and is a Master Trainer for the Resilience Quotient Inventory (RQi™).

• Member of the Institute of Directors (IoD) since 2013; the Chartered Institute of Personnel and Development (CIPD) and the Association of Occupational Health and Wellbeing Professionals (iOH).

Outside of work

Matthew is a devoted husband and father of two grown-up children, one of whom has built several electric guitars and the other designs and creates amazing jewellery alongside her day job (so proud father too).

Christina Lewin-Smith

Business & Operations Lead, London, UK

• Cross functional support for Kirros
• Business Manager for Kirros Consulting since 2015​​​​​​

Experience

• Business and Recruitment Manager for an international Management Consultancy group
• Ministry of Justice Project Support Office for National Change Programme
• House of Fraser Head Office in Retail Operations and Store Project Management
• Masters in Business Administration
• Enjoy getting out into the countryside with my family and dog. I also love to cook, bake, entertain friends and family and travel.

Christina Lewin-Smith

Business & Operations Lead, London, UK

• Cross functional support for Kirros
• Business Manager for Kirros Consulting since 2015​​​​​​

Experience

• Business and Recruitment Manager for an international Management Consultancy group
• Ministry of Justice Project Support Office for National Change Programme
• House of Fraser Head Office in Retail Operations and Store Project Management
• Masters in Business Administration
• Enjoy getting out into the countryside with my family and dog. I also love to cook, bake, entertain friends and family and travel.

Jennifer Duckworth

RQi™ Practitioner, Associate Organisational Psychologist, UK

• Jennifer is Business Psychologist, experienced facilitator and executive coach; employee wellbeing consultant; HR & change expert, and Director of Babel Projects Ltd.

Experience

• Over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance.

• Previously worked in Corporate HR management at HarperCollins Publishers.

• Delivered large scale research and consultancy projects in both academic and corporate settings.

• Recent clients have included the FCA, Loughborough University, Bedfordshire, Luton & Milton Keynes NHS Trust, Network Rail and HarperCollins Publishers Ltd.

Qualifications and accreditations

• Degree in Psychology at University of Nottingham

• MSc in Occupational and Business Psychology from Kingston Business School, with Distinction.

• British Psychological Society Test User qualifications (Ability & Personality)

• Accredited in several psychometric tools including Myers Briggs Type Indicator, Hogan, 15FQ+ and the RQi™ (Resilience Quotient Inventory), for which she is a certified Master Practitioner..

Outside of work

I love to travel, socialise, watch ‘Strictly’, drink wine and act as taxi driver for my children!

Jennifer Duckworth

RQi™ Practitioner, Associate Organisational Psychologist, UK

• Jennifer is Business Psychologist, experienced facilitator and executive coach; employee wellbeing consultant; HR & change expert, and Director of Babel Projects Ltd.

Experience

• Over 15 years’ experience in designing and running programmes to enhance individual, team and organisational performance.

• Previously worked in Corporate HR management at HarperCollins Publishers.

• Delivered large scale research and consultancy projects in both academic and corporate settings.

• Recent clients have included the FCA, Loughborough University, Bedfordshire, Luton & Milton Keynes NHS Trust, Network Rail and HarperCollins Publishers Ltd.

Qualifications and accreditations

• Degree in Psychology at University of Nottingham

• MSc in Occupational and Business Psychology from Kingston Business School, with Distinction.

• British Psychological Society Test User qualifications (Ability & Personality)

• Accredited in several psychometric tools including Myers Briggs Type Indicator, Hogan, 15FQ+ and the RQi™ (Resilience Quotient Inventory), for which she is a certified Master Practitioner..

Outside of work

I love to travel, socialise, watch ‘Strictly’, drink wine and act as taxi driver for my children!

Joanne Dunham

RQi™ Master Practitioner, Senior Training Associate, Executive Coach

• Surrey near London, UK
• Facilitate RQi Practitioner courses and provide other Kirros training and consultancy
• Worked with Kirros and RQi since 2016, with many years’ experience in coaching and training

Experience

• Executive Coach ICF PCC working in the area of Resilience and Leadership with senior people and aspiring leaders in corporates, charities and SMEs
• Trainer and facilitator for teams and groups, providing experiential learning to support sustainable personal and team growth, performance and wellbeing
• Enjoy walking in the Surrey Hills with my fox red Lab Wallace, mountain biking, skiing and spending time with my growing family.

Joanne Dunham

RQi™ Master Practitioner, Senior Training Associate, Executive Coach

• Surrey near London, UK
• Facilitate RQi Practitioner courses and provide other Kirros training and consultancy
• Worked with Kirros and RQi since 2016, with many years’ experience in coaching and training

Experience

• Executive Coach ICF PCC working in the area of Resilience and Leadership with senior people and aspiring leaders in corporates, charities and SMEs
• Trainer and facilitator for teams and groups, providing experiential learning to support sustainable personal and team growth, performance and wellbeing
• Enjoy walking in the Surrey Hills with my fox red Lab Wallace, mountain biking, skiing and spending time with my growing family.

Kim Horwood

RQi™ Practitioner, Senior Associate, Executive Coach

• Master practitioner coach to individuals and teams
• Licensed Professional Medical Coach to support individuals with their health and medical challenges (7+ years)
• CIPD qualified trainer and facilitator (15+ years)
• Fellow, Institute of Enterprise and Entrepreneurs (10+ years)

Experience

Former specialist roles: Chartered Information Professional, Head of Service in public library services, Head of Service in government press & comms, Knowledge Management Consultant, Programme and Project Organisational Change Manager and Senior Learning & Development Consultant in Whitehall. Enjoy playing the violin in concert venues around the world and making music with fellow musicians.

Kim Horwood

RQi™ Practitioner, Senior Associate, Executive Coach

• Master practitioner coach to individuals and teams
• Licensed Professional Medical Coach to support individuals with their health and medical challenges (7+ years)
• CIPD qualified trainer and facilitator (15+ years)
• Fellow, Institute of Enterprise and Entrepreneurs (10+ years)

Experience

Former specialist roles: Chartered Information Professional, Head of Service in public library services, Head of Service in government press & comms, Knowledge Management Consultant, Programme and Project Organisational Change Manager and Senior Learning & Development Consultant in Whitehall. Enjoy playing the violin in concert venues around the world and making music with fellow musicians.

Paddy Patterson

RQi™ Master Practitioner, Consultant, Manchester, UK

• Facilitator and coach

Experience

• BSc Physiology
• 20+ years in leadership and coaching roles
• Worked in area of mental health for 15+ years
• Master RQi practitioner

Enjoy coaching my daughters U12 football team

Paddy Patterson

RQi™ Master Practitioner, Consultant, Manchester, UK

• Facilitator and coach

Experience

• BSc Physiology
• 20+ years in leadership and coaching roles
• Worked in area of mental health for 15+ years
• Master RQi practitioner

Enjoy coaching my daughters U12 football team

Janeena Sims, UK

RQi™ Practitioner, Senior Training Associate, Integral Development Consultant and Coach

• specialises in leadership, team development, communication and interpersonal skills
• expertise in Neuro-Linguistic Programming (NLP) and Integral Coaching
• ICF-accredited coach with many years of experience in coaching people at senior management levels
• NLP Master Practitioner, qualified Integral Development Coach (ICF Accredited) and a certified Enneagram Practitioner
• Certified RQi™ Practitioner with Kirros

Experience

• Associate Adviser at Capita Learning and Development (formerly The Industrial Society) and Frost and Sullivan
• Received a National Training Award for work with the leadership team at Shepherds Bush Housing Association (SBHG)

Janeena Sims, UK

RQi™ Practitioner, Senior Training Associate, Integral Development Consultant and Coach

• specialises in leadership, team development, communication and interpersonal skills
• expertise in Neuro-Linguistic Programming (NLP) and Integral Coaching
• ICF-accredited coach with many years of experience in coaching people at senior management levels
• NLP Master Practitioner, qualified Integral Development Coach (ICF Accredited) and a certified Enneagram Practitioner
• Certified RQi™ Practitioner with Kirros

Experience

• Associate Adviser at Capita Learning and Development (formerly The Industrial Society) and Frost and Sullivan
• Received a National Training Award for work with the leadership team at Shepherds Bush Housing Association (SBHG)

Alison Squire

RQi™ Practitioner, Senior Associate Consultant, Executive Coach

• 25 years in fast paced, high pressure, delivery-focused work environments - so have seen and experienced the stress this can create
• Managed, coached and mentored individuals and teams to survive and thrive in this environment
• Passionate about our resilience training, work place wellbeing and the simple tools we use that can deliver tangible and lasting benefits for all sorts of people
• I enjoy solitary & social crafting, walking with friends and retro sweets
• Certified RQi™ Resilience Practitioner

Alison Squire

RQi™ Practitioner, Senior Associate Consultant, Executive Coach

• 25 years in fast paced, high pressure, delivery-focused work environments - so have seen and experienced the stress this can create
• Managed, coached and mentored individuals and teams to survive and thrive in this environment
• Passionate about our resilience training, work place wellbeing and the simple tools we use that can deliver tangible and lasting benefits for all sorts of people
• I enjoy solitary & social crafting, walking with friends and retro sweets
• Certified RQi™ Resilience Practitioner

Ewan Stickley

RQi Practitioner, Senior Training Associate, Executive Coach

• ICF-accredited coach with a diploma in Advanced Executive Coaching from the Academy of Executive Coaching.
• Facilitation, coaching and psychometric profiling
• Combines experiential learning with real business issues
• Certified RQi™ Resilience Practitioner

Experience

• Senior management positions at Walt Disney World, Pret a Manger, Arcadia Group and Pentland Group (Speedo, Lacoste and Berghaus).
• Member of the British Psychological Society
• Accredited to use MBTI, Facet5, Hogan, FIRO B, Strengthscope, RQi and Savile WAVE psychometric tools
• Worked with Leadership Versatility Index, and Strengthscope 360 degree feedback tools
• Played instrumental role in helping Thrive develop the Resilience Quotient Inventory (RQi) psychometric tool.

Ewan Stickley

RQi Practitioner, Senior Training Associate, Executive Coach

• ICF-accredited coach with a diploma in Advanced Executive Coaching from the Academy of Executive Coaching.
• Facilitation, coaching and psychometric profiling
• Combines experiential learning with real business issues
• Certified RQi™ Resilience Practitioner

Experience

• Senior management positions at Walt Disney World, Pret a Manger, Arcadia Group and Pentland Group (Speedo, Lacoste and Berghaus).
• Member of the British Psychological Society
• Accredited to use MBTI, Facet5, Hogan, FIRO B, Strengthscope, RQi and Savile WAVE psychometric tools
• Worked with Leadership Versatility Index, and Strengthscope 360 degree feedback tools
• Played instrumental role in helping Thrive develop the Resilience Quotient Inventory (RQi) psychometric tool.