New Leaders Course

Course overview

This course is for people new to people management. We introduce the core skills of a manager. Topics include the most widely applied models of leadership such as John Adair's Action-Centred Leadership and Ken Blanchard's Situational Leadership. We describe practical skills for adapting your style accordsing to the needs of team members and cover the the organisational, legal and ethical requirements of leaders.


One day tutor-led workshop for up to 12 delegates.

Who should attend?

This course is for new managers, including those who aspire to senior leadership positions. The topics we cover are relevant to all industries.

New Leaders Course

Learning objectives

  1. Describe the difference between leadership, management and administration
  2. Identify your preferred leadership style
  3. Describe key models of leadership and people management
  4. Apply different approaches to managing people depending on the needs of your team
  5. Understand the leadership skills required to ensure team involvement and achievement of objectives

Course Contents

  • The difference between leadership, management and administration
  • Making the transition from technical expert to people manager
  • The impact of the organisation’s culture and values on leadership  
  • Identifying your preferred management style: Directive, Democratic or Delegative
  • Understanding key leadership models:
  • Action-Centred Leadership: Task-Team-Individual (John Adair)
  • Situational Leadership: Directing-Coaching-Delegating-Supporting (Ken Blanchard)
  • Modelling management excellence: video footage
  • Adapting your own style to meet the needs of your team
  • Organisational, legal and ethical requirements on leadership demands
  • How to establish a culture of professionalism, mutual trust, respect and support within your team 

CMI Qualifications

Delegates who successfully complete this course have the opportunity to gain a Level 5 Award in Leadership and Management accredited by the Chartered Management Institute (CMI). This requires a written submission which describes how you have applied the skills we teach on the course at work.


Matthew Critchlow, PhD, Director of Thrive and Visiting Lecturer at the University of Westminster.
Ewan Stickley, Senior Training Associate at Thrive, ICF-Accredited Coach and former Head of Training at Pret A Manger.